School Receptionist

Receptionist – Summergil School – Presteigne
Full-Time | 37.5 hours per week | Permanent | Term Time Only
Salary: £20,021.63 per annum

Are you friendly, organised, and passionate about creating a welcoming first impression? Summergil School is looking for a confident and approachable Receptionist to be the face of our school and provide exceptional front-of-house support.

At Orbis Education and Care, we support children and young people with Autism and complex needs to learn, grow, and thrive. As our Receptionist, you’ll play a key role in ensuring pupils, families, staff, and visitors feel supported from the moment they arrive.

Why Summergil School?

Located in Presteigne, Summergil School is a specialist therapeutic school set within a unique and inspiring environment. With small class sizes, highly supportive teams, and a strong child-centred approach, you’ll be joining a community where your role is genuinely valued and where every day makes a real difference.

Your Role as a Receptionist

This is a busy and varied role, ideal for someone who enjoys being at the heart of school life. Your responsibilities will include:

Front of House Duties

• Welcoming pupils, staff, visitors, and professionals with warmth and professionalism

• Managing the school’s reception area to ensure it is tidy, safe, and well-presented

• Handling incoming calls, emails, and enquiries, directing them to the appropriate staff

Administrative Support

• Assisting with general administrative tasks such as filing, data entry, photocopying, and maintaining school records

• Supporting the Senior Leadership Team and wider staff with day-to-day administrative tasks

• Helping to prepare documents, letters, and basic reports

Safety & School Operations

• Managing the visitor sign-in process and ensuring safeguarding protocols are followed

• Reporting maintenance issues or concerns to the School Caretaker

• Supporting the implementation of Health & Safety and fire safety procedures

Communication & Teamwork

• Liaising with parents, external agencies, and Head Office in a friendly and professional manner

• Supporting the smooth running of the school through strong communication and reliability

• Being a calm, positive, and helpful presence throughout the school day

This role is ideal for someone who thrives in a people-focused position and takes pride in providing excellent customer service.

What We’re Looking For

Essential:

• Strong customer service or reception experience

• Excellent communication and interpersonal skills

• Confidence using Microsoft Office and basic digital systems

• A friendly, welcoming manner and professional attitude

• Strong organisational skills and the ability to work under pressure

Desirable:

• Experience in a school or education setting

• Understanding of safeguarding and GDPR

• A qualification in customer service or administration

What We Offer

• A supportive, friendly team and a meaningful role within a specialist school

• Access to the Blue Light Card for retail discounts

• Health Plan (after probation)

• Employee Assistance Programme and wellbeing support

• Refer a Friend Scheme – earn up to £1,000

• A values-led organisation where you’ll feel appreciated every day

Ready to Join Us?

If you’re an organised, welcoming individual who enjoys helping others and wants to be part of a school that truly makes a difference, we’d love to hear from you.

Apply today using the ‘Apply’ link and take the first step toward joining Summergil School as our new Receptionist.

Orbis Education and Care celebrates diversity and is committed to creating an inclusive environment for all.